Store Policies

All sales are final on personalized merchandise.  

Please double check all name and monogram spellings before placing your order.  

Warrantee Information:

  • 42" Duffels
    • North Shore Stitch provides a 1-year limited warrantee.  If after 1 camp session, your duffel is unuseable, please contact me and I will exchange it for a new, identical duffel for no charge (shipping charges will apply if not local.)
    • Warrantee applies to large rips and other damage rendering bag unuseable.  Warrantee does not cover small holes, cosmetic flaws, and other normal wear and tear.
    • Damaged bag must be returned to North Shore Stitch, including all hardware and shoulder strap.
  • Crazy Creek Chairs
    • Crazy Creek provides a limited lifetime warrantee on all Crazy Creek Original chairs.  For information on their warrantee, please visit
    • If purchased from North Shore Stitch, and Crazy Creek, Inc. agrees to replace the chair, North Shore Stitch will personalize the new chair for no charge.
  • All Other Items
    • While no warrantee is provided on any other items, please contact us if you feel your item is defective; we'd like the opportunity to assess the damage and will evaluate on a case by case basis.